Customer Loyalty Starts Inside the Organization: How Incentives, Recognition, and Appreciation Align Employee and Customer Experience
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Here is news from throughout the world of rewards recognition, including research, company news, mergers and acquistitions, etc.
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OC Tanner Survey Recognition Stops Being Nice to Have When It Makes Employees 7x More Likely to Stay... [ read more ]
This Incentive Research Foundation white paper provides more evidence that most incentive, reward, and recognition providers have little background in the behavioral economic factors that can drive engagement design. ... [ read more ]
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Moving beyond keynotes and panels to an enterprise engagement approach to motivational event formats: here’s an outline any organization can use to turn a national sales conference from a sales pitch into an inspirational game plan. ... [ read more ]
An Enterprise Engagement Alliance RRN roundtable makes the case that the meetings and motivational events industry is moving far too slowly to update formats as audiences become more selective, less tolerant of passive formats, and far more demanding about relevance, authenticity, and human connection.... [ read more ]
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