Workhuman Offers ROI Guarantee on Its Recognition Services

The company states that if an “organization does not achieve guaranteed metrics within the first year of implementing a Workhuman social recognition program, the company will refund 100% of its fees.”

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Workhuman® will refund the transaction fees collected on recognition programs if the customer does not achieve a significant increase in employee engagement or improvement in employee retention, according to a recent announcement. The conditions are outlined below.

The company claims that its research finds that “a 10,000-person company can save up to $16.1 million in turnover costs annually, alongside extraordinary

workforce productivity gains, by investing in recognition.”

The company states that it’s ROI guarantee is a market first for the HR technology sector. Under the program, “Clients launch a social recognition program, designed for success, using best-practice program design frameworks. Clients achieve program participation and activity levels. Workhuman’s analytics team demonstrates achievement of pre-defined ROI metrics related to employee engagement and retention.”

It says that “Workhuman’s employee recognition and experience software is informed by over one billion data points derived from the interactions of millions of real, actual humans. Research shows that an employee recognition program can prevent $91.9 million in lost productivity, $3.8 million in unscheduled absences, and $2.8 million in avoidable injuries, in addition to the millions saved in turnover costs annually.”

The company says the program is “valid only for select new customers that sign contracts after Oct. 10, 2023. Fees only include transaction fees that Workhuman collects throughout the first year of the customer’s Social Recognition program.”

In the statement, Tom Libretto, Workhuman President, says, “"With over 20 years’ experience delivering break-through, measurable client outcomes, we’ve developed battle-tested best practices that give us absolute confidence we can guarantee results. We know that employee recognition programs, when done correctly, not only increase engagement, reduce turnover, and improve productivity, but also strengthen overall organizational culture and elevate the employee experience. We’re putting our money where our mouth is and risking our fees because we know that Workhuman social recognition programs deliver results, and we have the unique ability to measure and prove it."

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