InComm, a leading prepaid product and transaction services firm, recently announced the launch of Raindrop, an enhanced version of an existing FTP solution that lets customers access all prepaid products available through InComm Digital Solutions (IDS), including the recently launched prepaid Visa Virtual Account products. Ordering through Raindrop simply involves uploading a standard CSV file to a secure webpage or FTP folder. IDS processes the file and manages all aspects of delivery. Customers can then track orders through an online administrative portal that includes sales reporting and customer service toolsets. A quick account setup process and set of intuitive online tools give companies the ability to offer card recipients a broader selection of products and delivery options. “With Raindrop, we’ve crafted a streamlined online toolset for companies to easily order and deliver InComm’s broad catalog of rewards,” says Mike Fletcher, InComm General Manager. “Being able to quickly deliver a reward adds value to the customer experience and gives the recipient ultimate flexibility to spend the reward on exactly what they want.” More at www.incomm.com.
Sean M. Teaford